Connextions Concord

Metro population 1.5 million
Located 20 minutes from downtown Charlotte and 35 minutes from Charlotte/Douglas International Airport
2 separate buildings, totaling 56,800 square feet
1,000 web-enabled contact center seats

4601 Corporate Drive NW
Concord, NC 28027

HRCNC@connextions.com

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ON AN ANNUAL BASIS, WE

Support the writing of over $3 billion in premiums

Expertly handle 54 million consumer interactions

Increase conversion 19% and retention 32% on average

Deliver 75% Health Risk Assessment completion rates

Redirect > 50% of client nurse triage callers to more appropriate treatment center options